We are committed to protecting your personal health information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
What Information We Collect:
Personal details (e.g., name, date of birth, address, contact details).
Medical history and treatment details.
Medicare and health insurance details.
How We Use Your Information:
To provide quality healthcare services.
For communication with you regarding your care.
To comply with legal and professional obligations.
How We Protect Your Information:
Secure electronic and physical storage systems.
Restricted staff access to patient records.
Regular audits and confidentiality agreements for staff.
Sharing Your Information:
With other healthcare providers involved in your care.
When required by law (e.g., subpoenas, public health reporting).
With your consent, where appropriate.
Accessing Your Information:
You have the right to request access to your medical records. Requests must be made in writing and may incur a fee.