Privacy Policy

We are committed to protecting your personal health information in accordance with the Privacy Act 1988  and the  Australian Privacy Principles (APPs).

What Information We Collect:

Personal details (e.g., name, date of birth, address, contact details).

Medical history and treatment details.

Medicare and health insurance details.

How We Use Your Information:

To provide quality healthcare services.

For communication with you regarding your care.

To comply with legal and professional obligations.

How We Protect Your Information:

Secure electronic and physical storage systems.

Restricted staff access to patient records.

Regular audits and confidentiality agreements for staff.

Sharing Your Information:

With other healthcare providers involved in your care.

When required by law (e.g., subpoenas, public health reporting).

With your consent, where appropriate.

Accessing Your Information:

You have the right to request access to your medical records. Requests must be made in writing and may incur a fee.